Privacy Policy
Privacy Policy
1) What we collect
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Usage data: pages viewed, device/browser info, approximate region (from IP), session length, crash/diagnostic logs.
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Account data (optional): email, display name, preferences, saved progress if you choose to create an account.
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Support messages: content of messages you send to us and related metadata. We do not knowingly collect sensitive categories of data.
2) Why we collect it (legal bases)
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Provide and secure the service (run games, save progress, prevent abuse) — Legitimate interests / Contract.
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Improve performance and content (analytics, A/B checks) — Legitimate interests.
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Communications (account notices, replies to support) — Contract / Legitimate interests.
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Compliance (fraud prevention, legal requests) — Legal obligation. Where required, we will seek consent (e.g., for non-essential cookies).
3) Cookies and similar tech
Essential cookies keep you signed in and remember settings.
Analytics cookies help us understand performance and fix issues.
Storage APIs (e.g., localStorage) can hold game progress on your device.
You can control cookies via your browser; some features may not work without essentials.
4) Sharing, retention, and international transfers
We share data with trusted processors (hosting, analytics, customer support) under GDPR-compliant agreements.
We may disclose data if required by law or to protect rights and safety.
Retention is as long as necessary for the purposes above: account data until deletion; support records up to 24 months; high-level analytics in aggregate.
If data is transferred outside the EEA, we use appropriate safeguards (e.g., Standard Contractual Clauses).
5) Your rights
Under GDPR you may request access, rectification, erasure, restriction, objection, and data portability, and you may withdraw consent at any time (where processing relies on consent). You also have the right to lodge a complaint with your local supervisory authority.
Contact details (Venice, Italy)
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Email: privacy@chardevon.com
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Phone: +39 041 240 4149
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Correspondence address: Calle de le Acque, San Marco 5016, 30124 Venezia, Italy (mail only, no walk-in service).